Testimonials

Here at ER Tech, we make sure that our clients get the best quality IT service and support possible.
But you don’t have to take our word for it, just see what our clients have to say!

I’ve always found ER Tech IT engineers to be proactive in dealing with issues that our clinic hasn’t even discovered yet. I also like how they communicate the problem and solution to us clearly, especially when most of us aren’t familiar with the technicalities of certain issues.

Dr. Naveen Samuel
Samuel Dental Care

It’s already challenging to keep up with the IT issues of a single clinic, let alone two. By partnering with ER Tech Support, our workflow has significantly improved. We barely had any problems with our network and devices, and if there’s one, ER Tech Support is quick to respond and assist us.

Mila Tarasenko
Office Manager
Advanced Pain Management Institute

As a global software company with offices across three continents, ER Tech is our go-to for all of our IT, cybersecurity, and cloud server concerns.

They provide excellent onsite and 24/7 remote support at all of our locations. One MSP for six locations all over the world! That’s pretty impressive if you ask me.

Karen Taing
Director of Global Marketing
Meditab Software, Inc.

CMG is a pretty big medical group and our day-to-day operations rely heavily on technology—we’ve got more than 100 computers used by over 65 staff in 4 locations. We need to be able to trust one MSP to handle all that IT work for us…and so far ER Tech has been doing a great job.

From scanning our IT environment for viruses, to remote IT support, to onsite visits, we can always count on them. We’ve been a client for 3 years and we’re very happy with their service!

Carmen Rosa Cadillo Montoya
Office Manager
Clinica Medica General–Los Angeles

ER Tech has been instrumental with DrCatalyst. Our staff are in the United States, Philippines, and India so when we remotely connect into someone’s EMR technology, we need to have fast, low-latency, and HIPAA-compliant IT services.

And across the board, ER Tech has just been absolutely amazing in their response time, their customer support, and even having my own particular account manager.

So when there’s an issue, I always have someone that I can call and I can message. They’re always very, very helpful.

Will Schmidt
Co-CEO
DrCatalyst

ER Tech Support may be a remote support team but they’re always there to help us. It almost feels like we’ve got our own IT staff in house!

We have dozens of machines to oversee across 4 clinics, and ER Tech Support has helped us monitor each of them as well as cut down potential wasted time and resources..

Keeping up with IT work and compliances can take a lot of time and energy. Instead of worrying about these things, the guys at ER Tech Support handle that for us.

They also make sure our software and hardware tools are up to date so our clinic runs smoothly.