| Mobile Residential Service Rates | Cost | |
|---|---|---|
| Residential Service Basic (20 Mins of Less) | Any basic on-site service that is solved with best attempt effort within 20 minutes. | $70 |
| Standard Service Flat Rate | The majority of home based technical issues that require more than 20 mins. | $150 |
| Additonal Services (Add On) | If multiple issues need to be addressed the add-on issue can be addressed for half the cost on the same visit. | $75 |
| Mobile Business Service | Cost | |
| First Hour | First hour of on-site support | $150 |
| Additional hours (Add On) | *Higher rates may apply for server, networking, and advanced consulting services | $50 |
| Item Pick Up | Let us pick up your malfunctioning device and diagnose it offsite. | $25 |
| Remote Online Support Services | Cost | |
| Basic 30 Mins or Less | Get remote support over the internet without having to leave your desk! Many day to day issues can be solved by our professionals by obtaining remote access. | $45 |
| Standard Flat Rate | Flat rate to solve most remote issues that take more than 30 minutes. | $125 |
| Remote Support Membership | Access to unlimited remote tech support with easy click to access help from your desktop. Include Antivirus, tuneups and virus removal and discount if tech needs to go on site. | $25 / month / device |
| Services | Cost | |
|---|---|---|
| MSP – Managed Service Provider | Proactive Management of your IT infrastructure. Jump ahead of potential issues and scale your infrasture. We offer full scope MSP services to monitor, report, improve and maintain your infrastructure. Includes 5 Onsite Hours. | Get Quote |
| Antivirus | Antivirus software, or anti-virus software, also known as anti-malware, is a computer program used to prevent, detect, and remove malware. Antivirus software was originally developed to detect and remove computer viruses | Get Quote |
| Network SEIM | Security information and event management (SIEM) is an approach to security management that combines SIM (security information management) and SEM (security event management) functions into one security management system. The acronym SIEM is pronounced “sim” | Get Quote |
| Virtual CIO (vCIO) | vCIO can work with customers to plan a technology roadmap, identify opportunities to use new technology tools. If a client lacks an internal IT department or has a very limited IT staff, the client may grant wider decision-making authority and technology deployment responsibilities to the vCIO. The main difference between the vCIO function and other technical advisory services is that the vCIO takes a broader view of the client, focusing on business and IT alignment. | Get Quote |
| Password Management | A password manager assists in generating and retrieving complex passwords, potentially storing such passwords in an encrypted database or calculating them on demand. Paired with MFA (multi-factor authentication) it is the safest way to prevent passwords from falling into the wrong hands. | Get Quote |
| Active Directory | Take control of your network and network users. Pick what your staff can and cannot access, install or even prohibit use of physical interfaces like USB ports. | Get Quote |
| File Server | Centrally store your files to ease collaboration and secure access rights to sensitive files. This service also includes backup and versioning of all stored files to prevent file loss and corruption. | Get Quote |
| Penetration Testing | A penetration test, colloquially known as a pen test, pentest or ethical hacking, is an authorized simulated cyberattack on a computer system, performed to evaluate the security of the system. | Get Quote |
| Disaster Recovery Planning and Business Continuity | If your business depends on an IT infratsuatore having any type of outage can be devastating to your bottom line and service delivery. Get help planning to circumvent disasters and have a fully documented process and test scenarios. | Get Quote |
