Privacy Policy

ER Tech Pros operates by the following principles:

• We will not ask for information that personally identifies you (“Private, Sensitive Information”) while you are simply browsing our Public Site, https://ertechsupport.com/. If this should change, we will explain what the information for which we are asking is to be used.
• If you request to download a software demo from our Public Site, we might ask for personal information. This information will only be used for tracking purposes or to contact you personally. This information will never be shared outside of ER Tech Pros.
• If you are visiting a ER Tech Pros Secure Site, to which access is limited to our Business Alliance Partners, we may collect the personal information that you specifically and knowingly provide. The use of such information will be governed by the specific written contract between you and ER Tech Pros through which you were granted access to such ER Tech Pros Secure Site.
• In addition, on a ER Tech Pros Secure Site such as our support site, we may place a text file called a “cookie” in the browser files of your computer. The cookie itself does not contain personal information although it will enable us to relate your use of the Secure Site to information that you have specifically and knowingly provided.

If you have any questions about this privacy statement, our information handling practices, or any other aspects of your privacy, please send an e-mail to: gethelp@ertech.io. Our mailing address is: 8795 Folsom Blvd., Suite 205, Sacramento, CA 95826.

ER Tech Pros may periodically update this policy to describe how new Web features may affect our use of your information and to let you know of new controls and features that we may provide you.

ER Tech Pros will NOT apply changes to this policy retroactively to information ER Tech Pros has previously collected.